Name of Complainant	Sweta sinha
Date of Complaint	September 28, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sweta sinha:

Hi ,

 

Being a Platinum customer of airtel ,

I am sorry to say that Airtel is not providing services up to mark.

From past 17 days i am facing network issues . Even today when i was working the net got disconnect as there was no network.

I am tired to complaining this to customer care as i am not that free to call your customer service every now and then.

Moreover i dont get any firm solution from their end .

I am working from home and i am dependent on Airtel.

 

Second issue is , IVR provided from your side 121 does not exist for my number.

 

 

For both the issues , tickets have been raised and they just escalate without giving solution.

 

So  if your so called best network is not capable enough to handle customer request , your technical team is not capable enough to resolve these issues.

 

 

Then PORTING OUT from your so called “best network”. is the only option i am left with.

Image Uploaded by Sweta sinha: