| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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While opting for airtel postpaid connection, a security deposit of Rs. 1000 was collected in airtel outlet by me. Now that I have moved from postpaid to prepaid connection, I have asked for refund of security deposit. First request was done on 14 July 2021. But till now I have not received the refund. I am in touch with airtel through their messenger chats. But I feel the whole process is simply dragged. Have also read online that many other customers have faced the same problem. I am surprised to see that airtel does not has a well established procedure to refund the security amount. Request your intervention here to take the necessary actions.
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