| Name of Complainant | |
| Date of Complaint | December 13, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had submitted my Airtel secure claim on 23rd November 2018 against handset damage which was rejected after 3 days..After three days I submitted another claim which was again rejected siting a reason, claim already registered….Why are they not cooperating…..Tell me the reason..If my handset falls on the floor accidentally after colliding with some one and the display breaks, why cant I submit a claim for that….How come they reject my claim????? Whatelse is airtel secure for???? What does it cover then?????
I talked to Airtel a number of times but thay are not cooperating with me..Finally they told me to drop an email to the nodal officer which i did…But they replied me with an automated response 5 times…”Claim rejected due to reclaiming for the same issue.” But the reality is that Airtel forced me to reclaim for the same issue after the first claim was rejected…
Registered mobile number is 9858222874…. I want the response appp…….
Regards
Sheikh Muzammil
7006469125
