| Name of Complainant | |
| Date of Complaint | April 9, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I woke up today and received a msg that I have 50% of my data limit which is 1.5 GB daily, after 10 minutes I received a msg again that I have used 90% and then after another 3 minutes my 100% data was consumed. during this time I have hardly watched a video I did not use any social media I did not download anything. I was shocked so I called customer care I told them about the issue and they for registering any complaint saying as per our record you have used your data.
I needed to work so I recharged my phone with 58 Rs (3GB data) and was waiting for network to come then I restarted my phone multiple time assuming this will solve the network issue but nothing happened. After 3 hours I called again to airtel customer care and asked why my data network is not working they said it worked and you have consumed full 3 GB data after using your daily data. I was completely shocked and frustrated that how can they do this to me. I tried lodging complaint but I did not find anything to do. even my phone setting says I have hardly used 500 MB data today.
