| Name of Complainant | |
| Date of Complaint | February 15, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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My mother is travelling in UAE. I made a recharge of INR 446 roaming pack for 75 mins. It didn’t work giving the message of low balance without any usage. I made another recharge of INR 446 and still the issue persisted. I spoke to the customer care team and they told to keep a minimum balance so I recharged again with INR 20 and the issue still persists. No response from the Airtel team and now I’m unable connect with her.
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