Airtel representative blocked my number after making me pay for the connection and nothing provided

Name of Complainant Cyamelia Chakraborty
Date of ComplaintApril 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Cyamelia Chakraborty:

got a call from Narendra Rai from Airtel to setup broadband connection. I also paid for the connection. He said he will send someone for the setup within 2 days. But no-one came to setup. Now I am trying to call him and there is no answer. Below are the details. Please help: (PFA screenshot).
CAF NUMBER: 01241270867
Transaction ID: 328591160
Name: Cyamelia Chakraborty
Phone Number: 9315483518
Rep name: Narendra Rai
Rep contact number: 9971524427
Regards,
Cyamelia

Image Uploaded by Cyamelia Chakraborty:

Airtel representative blocked my number after making me pay for the connection and nothing provided

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