Airtel repaid mobile recharge made but not showing in account, hence services barred

Name of Complainant Tirtha Nandy
Date of ComplaintJuly 4, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Tirtha Nandy:

Recharge of Airtel Prepaid Mobile for mobile number – 987109… was made on 29/06/2020 for Rs. 689.00 with Txn ID: 200629772697 but the same was not updated in my prepaid recharge balance. Hence all services are barred.

Secondly, feeling very harassed that I am unable to submit my complaint in Customer Care Number – 121 and even in Airtel Thanks App no such option is available.

Image Uploaded by Tirtha Nandy:

Airtel repaid mobile recharge made but not showing in account, hence services barred

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