Name of Complainant	PARUL
Date of Complaint	FEB 16, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Swaroop: 

I had recently requested for new broadband connection from airtel website.

And after 2 days i got call from customer care that feasibility is there in my area and i was happy to take connection from airtel.

Next day i got call from person called Prasad(M: 9467385800), he visited my place collected all documents photo, PAN. Before submitting documents i had asked him multiple times and he promised me that up-to 100mbps speed you will get.

So, i was happy i did online payment as advance for 3 months via online as per his request.

After i did online payment prasad promised me of connection next day, i waited for three days after that technician called and saying max speed i will get is 10 to 14 Mbps.

I called customer care number 5 times and asked them to cancel connection . Every time they take all details but don’t raise any request.

Mobile: 8950137274
Name: PARUL
LANDLINE no: 01304030214