Airtel Recharge with mobile banking, amount is debited but recharge not done

Name of Complainant	Prasanna
Date of Complaint	March 29, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Prasanna:

26.03.2019 my Airtel 249 rps monthly pack ends, then I go to recharge on same date with iob mobile banking..

The amount is debited on my account but recharge not done..

Bank transaction reference number – TRTR – 008619530039

Image Uploaded by Prasanna:

Airtel Recharge with mobile banking, amount is debited but recharge not done

Consumer Complaints Court