Airtel recharge not updated

Name of Complainant M. Manikandamoorthy
Date of ComplaintApril 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by M. Manikandamoorthy:

I’m Manikandamoorthy and my Airtel no. 7502303966. I tried to recharge my number through Airtel app by 09/04/2020 around 12pm for Rs. 49 with talktime of Rs. 38 which is valid for 28 days. The amount was debited from my bank account but not updated to my Airtel number. So I was unable to make calls and send SMS. And still now the amount was not credited back to my bank account. I request you to revert Rs.49 back to my bank account or make recharge for the same I’ve chosen in my Airtel app. I have mailed airtel about this recharge issue but there’s no proper response.
Thank you

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Airtel recharge not updated

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