Airtel recharge failed but not refund received

Name of Complainant Rahul Das
Date of ComplaintJune 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Das:

I have recharged my number 9706185597 at 19th may 2022, recharge amount 2999
& got 120, 10 extra cashback. But after payment payment successful recharge was activated. Now Airtel thanks app doesn’t showing any transaction happened in 19th may, Only wallet showing deducted amount 2879 n cashback received 10. I complaint airtel customer care they didn’t take the complaint & told me call to the wallet department. I also called multiple times wallet department they register complaint closed 1-2 days without solving.

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