Name of Complainant	Ankit Joshi
Date of Complaint	March 17, 2023
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Today, I have done Airtel recharge of 3356rs (1year), I have done recharge with amazon and I have read the details of recharge Hotstart and Amazon Prime Video are being subscribed to it and after recharging Hotstar subscription received but Amazon Prime Video subscription not given
Then I called Airtel customer care and they told me that the Amazon Prime subscription has been suspended from March 15, 2023.
But when I was recharging then it is mentioned in the recharge information/details Amazon Prime Video subscription is also included.
Please refer RechargeDetails.png and also attached order image.

Image Uploaded by Ankit Joshi: