| Name of Complainant | |
| Date of Complaint | September 26, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I am Naveen Nelli, did my airtel mobile recharge on sep 04-2021 with Rs.558 pack and tried to download the bill receipt for reimbursement purpose. I got the bill with wrong transaction date which is march 03-2021. I reached out to airtel customer care and asked them to provide the bill with correct date and dropped a mail to request the same on “121@airtel.com”. They haven’t responded to me yet and giving the same process on call centre. It’s been 20 days and no single reply for my email. I highlighted this long back about 6 months ago the customer care team to resolve the application as it is generating bills with wrong dates. There is a bug from their end and not resolving and wasting my valuable time.
