AIRTEL-PREPAID -RECHARGE -NOT SUCCESSFUL-AMOUNT NOT REVERSED

Name of Complainant ASHRAF M
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by ASHRAF M:

My Airtel Number
validity was upto 25-09-2020, and I recharged (PREPAID) via thanksapp site on 24-09-2020.wallet had Rs.91 balance.I added Rs.158.
sms followed
‘you have added Rs.158.00 in your Airtel Payments Bank wallet.
bill payment of Rs.249 initiated .The amount will be reversed if the
transaction is not successful.
Money wsa transferred from wallet  to recharge on 24-09-2020 .Not recharged so far.Nor the amount is reversed.
But when tried to make a call on 27-09-2020,it says
‘ your outgoing services has expired’

Image Uploaded by ASHRAF M:

AIRTEL-PREPAID -RECHARGE -NOT SUCCESSFUL-AMOUNT NOT REVERSED

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