Airtel prepaid recharge failed but amount deducted from credit card

Name of Complainant	C V Haribabu
Date of Complaint	May 27, 2020
Name(s) of companies complained against	Airel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by C V Haribabu:

Hi,

I tried many times to 121 and 198 and there is no option register my compliant.

I tried to recharge the mobile number 8971614965 . but the payment deducted from my credit card while the recharge is not done.

Today i tried to recharge 9972277877 and INR 548 deducted but recharge not done.

please refund the amount.

the details are as follows

Date Amt Transaction reference

19th march 79.00 2003 1934 8905
24th march 448.00 2003 2429 7248
28th march 448.00 2203 2854 532

28th march 149.00 2003 2861 206

27th May 548.00 2005 2747 1687

Regards

Hari

C V Haribabu

+919980031330

Image Uploaded by C V Haribabu:

Airtel prepaid recharge failed but amount deducted from credit card

Consumer Complaints Court