| Name of Complainant | |
| Date of Complaint | December 18, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been an airtel prepaid customer but for nearly 1 months i have not been able to make a single call or sms to any number except 121 and 198
i have complained many times and many times the complaint according to airtel back office team gets resolved but in reality its the same situation
then a customer care officer suggested faulty sim..i changed my sim 1 weeks ago but still same problem persists . I CANT MAKE ANY OUTGOING CALLS OR SMS..however my internet data connection plus incoming sms and calls are working fine..
my mobile no : +91 9994894798
The customer care just does not know whats the problem and what could be the solution ..they hang up many times.i have visited the air-tel relationship centre also but there also no one know the solution to my problem. one of them did profile reset still nothing happened.
I want an action to be taken immediately. I was mentally torched with this kind of approach from Airtel customer care
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