Airtel postpaid is charging more and then ignoring the mails (complaints)!

Name of Complainant Shivani
Date of ComplaintJuly 21, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivani:

Hi,

I have been mailing airtel (121@in.airtel.com) about a clarification on my bill and wanting to know the details about my pack since 15 Jul 2020. But am not getting any response and when I am submitting through the thanks app, i get a message that they have resolved the query. How can they resolve without calling me or answering my mail. All they do is advertise that they will solve all our queries which is Fraud. I have to pay my bill by 24th July and need a clarity before paying.

Shivani

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Airtel postpaid is charging more and then ignoring the mails (complaints)!

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