Airtel postpaid connection – Sim Pair

Name of Complainant Vignesh
Date of ComplaintOctober 29, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vignesh:

Hi,
I have been using postpaid connection over 15 yrs. On 26-10-2018 my sim got failure, I have contacted air-tel store near S2 perambur, chennai. They have replace new sim and they told within 4- hours it will activated . But, again they changed another sim on 28-10-2018 and told same things.

My sim didn’t get activated over 5 days. I have call to 198 and raise a complaint till now problem has not clear.My interaction id 2824316474

Very very worst services in air tel, They didn’t know how to activate sim also poor customer care in air-tel store in perambur…

On 29-10-2018, 198 customer care MR arun( 2824316474 my interaction ID) told by 10 clock problem will resolve it. I have call around 11.30 and ask update in 198 again Mr chander kumar (2624448958) he told wait 24 hours … they have cheating me i have record voice of MR arun and chander Kumar.

Image Uploaded by Vignesh:

Airtel postpaid connection – Sim Pair

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