| Name of Complainant | |
| Date of Complaint | March 21, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Dear Sir/Madam,
I am writing this letter to inform you that the network and internet connection of my postpaid mobile number 9840333002 has not worked properly in most of the area for the last 2 months. I have made several calls to customer care for registering my complaint .Their customer care executive is accepting and conveying that they have a technical issue with their network all over Tamilnadu and it will be resolved with in 8 hours but till date it is not resolved and also they are requesting me to pay the complete monthly rental for a poor network.
Being a Technical service support engineer most of my work is done through online and for that, I need a proper network and internet connection throughout the day.Because of airtels poor internet I have hired Hathway broadband and paying 500 rs per month. My house location is exactly on the back side of the airtel center on the main road. Then Why have I to face such issues? and also why i have to pay the full amount of my monthly bill?
I kindly request you to do the needful against my complaint as soon as possible
Thanks & Regards
Narendran.R
Nehru nagar, Chromepet
Chennai-600044
Mob:9840333002
Image Uploaded by NARENDRAN R:
