| Name of Complainant | |
| Date of Complaint | November 12, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My outgoing service got expired and I have sufficient balance to make calls. They aseked me to dial *121*51# to extend the validity but there is no options to extend the validity. Now I am not able to do any outgoing calls… I tried to call customer care numbers but that also not going.
Please help me to resolve this. I am outside the country
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My outgoing service got expired and I have sufficient balance to make calls. I got a message like this. I called to customer care also but no luck. Suggest me the solution for this.
My outgoing service got expired and I have sufficient balance to make calls. I got a message like this. Suggest me the solution for this… I have very trouble for airtel network and worst service in my area.
I have also got message from airtel that my out going would expire on 29 November. What’s going on. What airtel actually wants from us. Firstly their network is also not working well and now this issue.
Pack validity for Airtel no 8658560*** will expire on 22-Nov-18 & outgoing services will stop. Recharge with RC35 or more for continued services.Dial*121*51#.
This is the exact message I’m getting.but I have no idea how to increase validity.The above mentioned *121*51# have no option where I can do a recharge and customer care number is all but not going through.tell me what to do?
I have been using Airtel for 6-7 years but now why suddenly they are doing this.i have linked this number to everywhere now what should I do.
Hi,
Even am facing same issue now I had sufficient balance still i did recharge but no luck.
Did any of your issue resolved by airtel customer care?
Am going to port to JIO . Worst strategy implementation by airtel .
I have also received exactly the same SMS. Don’t know how to proceed….
My outgoing service got expired and I have sufficient balance to make calls. They aseked me to dial *121*51# to extend the validity but there is no options to extend the validity. Now I am not able to do any outgoing calls… I tried to call customer care numbers but that also not going.
Please help me to resolve this
My outgoing service got expired and I have sufficient balance to make calls. They asked me to dial *121*51# to extend the validity but there is no options to extend the validity. Now I am not able to make any outgoing call. Please help me to find solution of this problem
Same Happens with me, They reduced the valadity and now they says to extend valadity which is wrong and we will not be able to contact to customer care, please have a look into this because Airtel is not doing right with their customers
Don’t know why, but you need to have atleast Rs.23 as minimum balance for outgoing services. Just recharge with more than Rs.23 and you’ll get your services back.
Never buy airtel sim again. Some people number associated with bank accounts. This company playing with customers.