Airtel online recharge failed but amount deducted

Name of Complainant Nirankumar
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nirankumar:

On 8th February 2021, I recharged a Airtel prepaid number from Airtel thanks app for data pack worth Rs. 399 using my debit card. I got a message stating transaction error but my amount got deducted from my bank account. The amount is not credited to my bank account being a failed transaction. Please help me to refund the Rs. 399 balance.

 

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Airtel online recharge failed but amount deducted

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