Airtel Not supporting to migrate from Postpaid to Prepaid

Name of Complainant Saroj Kumar Acharya
Date of ComplaintMay 7, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Saroj Kumar Acharya:

I want to migrate my postpaid airtel sim to prepaid but customer care playing with me with different answer . in my request to customer care,a executive give assurance to pay the outstanding amount and then it will be migrated. I paid and tried to contact again to proceed further. Then a executive told me it will be possible only if I will go to the circle where sim has issued me. Under Covid-19 situation, we are not able to go outside but they suggesting likely and that to after assurance by one of their customer care.

Image Uploaded by Saroj Kumar Acharya:

Airtel Not supporting to migrate from Postpaid to Prepaid

Leave a Reply

Your email address will not be published. Required fields are marked *