Airtel not responsive on refund queries

Name of Complainant Chirag Gandhi
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chirag Gandhi:

I had made payment for a 6-month service for Airtel broadband and stopped using it after 3 months. Their customer care executive confirmed they will process a refund on Aug-11, asking I email an image of a cancelled cheque. After getting all the details, Airtel team became unresponsive on email or customer calls regarding this account.

Image Uploaded by Chirag Gandhi:

Airtel not responsive on refund queries

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