| Name of Complainant | |
| Date of Complaint | December 11, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked a broadband connection from Airtel and paid the fee for 6 months in advance on 3rd December 2022. Their engineer visited me in evening and after examining the junction box informed me that there’s no slot for a fresh connection. I immediately asked for a refund but the person who collected the money said he’ll talk to his team and inform me about the refund.
Its exactly been a week and I didn’t hear from him or Airtel. When I ask for my refund they simply say we’re talking to our team and shall update you with any development! I urge you to get my full amount refunded at the earliest.
Thank You,
Arun P Rajan
