Airtel not refunding excess money paid in April 2021

Name of Complainant Sudhir Chaudhary
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sudhir Chaudhary:

I ended up paying thrice the March’21 bill payable in April due to the fault of payment platform which did not confirm successful transaction.
I realised in May’21 of having paid excess amount and then contacted Airtel for refund of the excess amount.
It’s been 3 months since then but Airtel has not refunded. It claims that refund has been made to me on 26June’21 but it is not received in my card a/c or my bank a/c.
I’ve shared statements for both a/cs to Airtel but it has not yet refunded the amount of Rs.1183.71.

Image Uploaded by Sudhir Chaudhary:

Airtel not refunding excess money paid in April 2021

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