Airtel No 9148025552(postpaid) disconnection request not been resolved from 3 month

Name of Complainant Preetham shetty
Date of ComplaintMarch 24, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Preetham shetty:

Hello Airtel Team,

I have called multiple times to Airtel support on 198 asking for disconnect/deactivate the service on SIm 9148025552 and customer care executive closed tickets without any action. I have been promised that i will receive the call from airtel service disconnection team but did not receive any call and i had to call them again and again.First call was logged in Jan 2019 after clearing all the bills and i was promised Service will be disconnected but i received a bill from airtel again so i called them back and SIM was not disconnected.I called on 19th March 2019 and 24th Marh 2019 and i spoke to shambavi claims to be Manager and she did not help anything and she was did not even know how to speak to customer. such a pathetic customer service and manager i have seen. I need disconnection to happen ASAP and i am not going to any a single rupee to airtel out of my Bill 722.75 rs as it was generated because of Airtel supports/executives mistake and careless attitude.

I need a call back ASAP on my mobile or alternative number 8105730001 to discuss further.

Thanks.

Preetham

 

Image Uploaded by Preetham shetty:

Airtel No 9148025552(postpaid) disconnection request not been resolved from 3 month

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