Airtel -money debited from the account but recharge not reflecting

Name of Complainant Nikita Chauhan
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikita Chauhan:

I recharged my mother’s number using my Airtel Thanks app. I made payment for 558 Rupees pack (which is 84 days validity unlimited calling pack with 6gb data). And I made the payment through Googlepay UPI in Airtel app. But after doing the payment I never got any receipt or confirmation message from you but balance was deducted from my bank account. I checked the last transactions for my mom’s number but could not find the recharge details.

Image Uploaded by Nikita Chauhan:

Airtel -money debited from the account but recharge not reflecting

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