Airtel mobile recharged, money deducted but it is no activated

Name of Complainant	Anirudh
Date of Complaint	April 3, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Anirudh:

Done recharge through airtel app via Google pay on 1st April 2020 around 9:30 Am.
Money deducted but the account was not activated
It was 598₹ pack
Please help

Image Uploaded by Anirudh:

Consumer Complaints Court