Name of Complainant	Lexy Elezebeth Joseph
Date of Complaint	August 20, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Yesterday night I did my Airtel recharge of plan 449, which gives 2gb data/day. After using whatsapp for one hour, I got a notification from the service provider that 50% of my data is finished.
My phones background data usage and background app refresh are already switched off.
Today, after using my phone for minutes, I got a message that 90% of my daily data is over.

Earlier, when I had only 1.5 fb of data per day, I could have used it for 6-7 hours atleast. But now, not even for 2 hours am able to use 2 gb of data.
This is a clear case of data stealing by the provider.

I would request you to take immediate action to rectify this problem.

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