Airtel is not uggrading my fibrenet plan for more than two months after the request

Name of Complainant dr.kanagaraju cg infimate
Date of ComplaintJune 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by dr.kanagaraju cg infimate:

Ref:
Account number; 7039308255 ( fibrenet airtel)

Sub: Request for upgrading the fibrenet plan from 300mbps to 1GB ( been requesting for nearly two months )
Ref: ( service request number:21-12319311817) dated 06-04-2022.

Madam/Sir,

I am having AIRTEL fibrenet connection since 2020 . I have requested airtel customer care via customer care number and e-mail multiple times since first week of april 2022( 06-04-2022)( service request number:21-12319311817) to upgrade my plan to 1GB. But till now my plan is not upgraded. I could not upgrade in the Airtel thanks app also. I kindly request you to
take necessary action to direct the airtel toupgrade my plaN to 1 GB IMMEDIATELY.
THIS REQUEST MAY PL BE TREATED AS MOST URGENT.
I have been requesting for two months through customer care and e-mails. I didn’t receive any help. This is absolutely harassment by airtel.

dr.kanagarju c g infimate

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Airtel is not uggrading my fibrenet plan for more than two months after the request

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