| Name of Complainant | |
| Date of Complaint | June 17, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My airtel SIM was damaged recently, so i went to airtel office seeking a duplicate SIM for the same number. Since the sim card is registered on my father’s name who has passed away,
the airtel office employees told me to bring a certain set of documents. I had some of them and had to get the family tree document done. After a month i went with all the documents. When i submitted all the documents they told me that it would take a week to provide me the sim. After a week i went to the store as i didnt receive any calls from airtel office. When i went they say that they wont provide me the duplicate sim and simply telling me to buy a new sim. The store staff are useless and dont cooperate with any of the customers I WANT THAT PARTICULAR SIM so im here to take action against their negligence and lack of customer care and support
