Airtel is not letting me port to any other service provider.

Name of Complainant Chiranjeev Sehgal
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chiranjeev Sehgal:

Since airtel is not able to provide data service to my location, I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message:
“upc cannot be generated as there are subsisting contractual obligations with your service provider”
Attaching the screenshot for the same.

After discussion with airtel helpdesk they just ask me to wait for some time. On visiting the airtel store, they also are not able to provide the solution. After waiting for so long still I am not able to generate upc code. I am getting same issue again and again.

Airtel service desk is unable to provide any solution.

Please help me with the issue and resolve it as soon as possible.

Image Uploaded by Chiranjeev Sehgal:

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