Airtel is not letting calls to toll free numbers

Name of Complainant Punjali
Date of ComplaintSeptember 17, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Punjali:

Airtel connection is not letting me make calls to toll free numbers starting with 1860…i tried calling up customer care to inform about the issue, but the customer care representatives are refusing to lodge a complaint. This is ridiculous. Also, I have tried calling toll free numbers so many times but every time I do I receive an IVR that the balance is insufficient to make the call though I have enough calling balance. Please help resolve this issue. Thanks

Image Uploaded by Punjali:

Airtel is not letting calls to toll free numbers

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