Airtel is not disconnecting my broadband connection and charging me for it.

Name of Complainant Rahul Patel
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Patel:

I shifted to a new place on Dec 1st week and raised a relocation request to Airtel. After receiving no response from them I took a new connection and raised a disconnection request to Airtel. They closed the request without disconnecting my line and gave a bill on end of Dec even if I don’t have access to that line. Now I raised a new disconnection request on Jan 6th. Since that day I am receiving calls from Airtel daily asking why I want to disconnect the line. I have explained it multiple times, but no action taken yet. I have explained it to multiple persons and it’s like a mental torture.
Relocation Request : SR10002633308 –No action was taken
1st Disconnection Request: SR10004055446 — Closed without action
2nd Disconnection Request: SR10013452182– Still open. Getting calls up to twice a day asking reason for disconnection.

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Airtel is not disconnecting my broadband connection and charging me for it.

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