Airtel is generating bill fraudulently

Name of Complainant Kaushlendra Kumar Singh
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kaushlendra Kumar Singh:

To whom it may concern

This is to inform that i have opted for airtel 1999 plan which includes 3 postpaid 1 broadband and 1 dth. ( airtel black 10101011408480 )
I requested to remove one postpaid in march21, customer care told it will be removed. after 2 months when i checked on 14th May 2021 it was still not removed.
Customer care told to pay bill so that they can remove it right then i paid bill still they did not remove it.
next day they told to pay 40 rs advance, i paid but they still did not remove it.
again next day as they told i paid again 30 advance, customer care assured me that it will be removed so i added another number as a replacement. Still they did not remove it.
And charging me extra deleberatly fraudulently for 2months.
I have all the recordings from march2021 since when i was requesting and everytime airtel customer care assured me that you will not be charged extra.
Note-
1. I will not pay any bill if airtel do not resolve this issue.
Thanks
Kaushlendra Kumar Singh

Image Uploaded by Kaushlendra Kumar Singh:

Airtel is generating bill fraudulently

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