Name of Complainant	V s raj
Date of Complaint	June 6, 2022
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I subscribed for 1 yr prepaid plan for unlimited call and 2gb per day pack last month.

From yesterday onwards experiencing data vanishing l of sudden.
On 5th june 5.30 pm. Received alert of exhausted 50% of ur high-speed data.

By at 6 pm itself. Without any alert for using up.of 90% or 100 % data.. the net was slowed down to 10 to 30kbps..

So. .More than 1 G B data vanished without my usage.

Today 12 midnight i checked the data reserve. It showed 2028 mb.full2 gb.
But net is very slow at 12 to 20 kbps .

I rebooted the mobile. Still the same problem.

I don’t know how to approach this issue. At 121 customer care i am unable to reach their executives. Only ivr message i get.

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