AIRTEL has not processed the refund of a request that was cancelled on 19th April

Name of Complainant Mayank Bhatt
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mayank Bhatt:

I bought a security solution from Airtel, under AirtelXSafe on 17th April 2023, to the amount of Rs 5498.
Unfortunately, the area where it was to be set up was declared non feasible by their ground team.
I called to get my order cancelled and asked for a refund on 19th April.
Since then, I have been chasing AIRTEL to get a refund. It has been multiple calls to them but I have not received the money I paid until today, 5th July 2023.
On my last call I was able to pull multiple case IDs associated with this request.
Case ID:



19 April: 85648335

25 April: 85698956

31 May: 86038955

29 May: 86020588

30 June: 86305097


Please help.

Image Uploaded by Mayank Bhatt:

AIRTEL has not processed the refund of a request that was cancelled on 19th April

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