| Name of Complainant | |
| Date of Complaint | April 14, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On the same day in Feb2022, I made 2 payments of the same amount for a recharge. Once through net banking but recharge was not done. Money was taken by Airtel. Second I paid by card and recharge was done. But they have no decency of refunding my first payment. I have complained to their customer care team through Twitter. Also by mail to 121. All I get is processes. Twitter team initially showed willingness to help, now they do not respond even.
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