| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hello Airtel Team,
This has now become critical for us to get the issue resolved. its been 6 month long that we are struggling just to get the line transferred to new address (One of the the request number is 129238456).
The address has already been updated in Airtel systems, we are receiving bills every month on new address. these are being paid by us regularly.
Even after constantly following up for 4+ months everyday. The line has not been transferred to the new address, on top of this, we are getting harassed by the different departments of Airtel like customer-care, collection, technical etc. they call us at odd hours (07-8:00 AM & 10-11:00 PM) and attempt to threaten us saying that we should withdraw this connection and apply for new one.
Is there anyone in airtel or appellate/nodel who can resolve this issue or do we need to reach to legal level for such tiny issue.
We never thought that Airtel will have such neglecting behaviour for its 12 plus year existing consumer.
Now its high time that we should approach consumer forum, as i believe “Govt. of India” has not given any license to Airtel to harass its end-user in such a way.
This mails chain will not break until i get solution.
