Airtel fraud & Worst customer service

Name of Complainant Nagesh Kumar Soni
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nagesh Kumar Soni:

I am facing some real issues with Airtel from last few months.

It started with DTH complaint for which i had to make so many calls and it took almost a week to fix where technician not only behaved badly but tried to mint extra money from me

Later i requested for change of modem-. It’s been a month never happened

Now from last week my services were suspended. Because i was paying bill to Airtel black. For all my services inc. my postpaid , child connection, fibre and DTH.

Even i paid twice in a month. 1 st when i took black and later when it was showing bill due on app.

Last i paid 1751. Which was already too high. But later when i called. You have added a stranger numbers to my black account. Due to your system glitch and fault my payment went to wrong account.

Now i am trying to reach for days to fix it. Every time i am asked to wait for another 24 hrs . They added numbers of strangers to my account without any intimation or any Authorization

My work is affected as i am not able to make calls. I am filing a case in consumer forum if not resolved in few hours

Image Uploaded by Nagesh Kumar Soni:

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