airtel fixed line fiber connection shifting intercity taking 45 days delay

Name of Complainant D S Krishnan
Date of ComplaintJuly 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by D S Krishnan:

Never expected such poor response from Air tel  , One complaint not addressed for 15 + days
Refer to the following details , Airtel  Account , i have made the 6 month advance payment ,
DSL ID                   : 044100850432_tn
Land line                : 04442156963
Ac no : 7038840595
Registered mobile : 9600135999
I have raised a shift request on 26th may 2020 , in Chenni within city , SR – 117883138 not even responded till date ,
Location Madhavaram Chenani to new location at ambattur ayapakkam Chennai , where the SR is kept open for last 45 + days  ,from May 26th 2020 till now no proper response
There is no proper response , from any customer service , only IVR response and also in Direct visit to the Airtel centre in ambattur not taking any complaint for actioning the same .
Again received msg on 7th july with new SR id , why new SR id , cheating TAT .
I have made the advance payment for 6 months , who will compensate this non usage of this last 15 + days , i need a proper revert
I need the compensate of the date extension of my rent end date for the days of SR date to till it get working properly ,
in need my WIFI to get fixed immediately
i kindly recommend no one to take this Airtel huge service issues

Image Uploaded by D S Krishnan:

airtel fixed line fiber connection shifting intercity taking 45 days delay

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