Airtel fast tag fraudulence transactions

Name of Complainant Nagendra
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Nagendra:

I bought the airtel fast tag by ordering from the MyAirtel app and its registered and in active state.

Initially the things were smooth for around 8months. From past 2 months I am seeing the money is getting deducted even though I have not travelled or passed any tolls.

I have raised this issue with by calling to their customer service via #400. They responded will reverse the money back but till now 6 times fraud transactions have happened and I don’t see any action from them.

The pattern is every time rs20/- deducts from the particular toll booth. I have also seen just in half hour 2 times deducted for the same toll booth. How can I cross the booth again without doing a return entry in the toll??

I assume this is the money fraud happening from the Airtel fast tag service and serious action to be taken.

Image Uploaded by Nagendra:

Airtel fast tag fraudulence transactions

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