| Name of Complainant | |
| Date of Complaint | July 4, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I did a topup of 299, I had 10 min left in my existing validity so I downloaded an app which is around 2.5 gb half of that was downloaded using my existing data before 12, the new plan claims to provide 2 gb or day and hence should have been able to download the remaining part but it didn’t. Confused I checked my daily data usage and it shows I consumed 1 gb, there is no way I had consumed 2 gb as per the plan since if I did I would have been able to download the remaining part of the file .
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