Airtel Executive visited my home & sold Airtel Black Plan taken payment of Rs. 1500/ but not installed & not picking up calls

Name of Complainant Lalit Singh Rautela
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Lalit Singh Rautela:

Dear Sir / Madam,
Most regretfully I want to complaint against two executives of Airtel Fixed line Bradband Employees Mr. Kuldeep & Mr. Dinesh who visited my home at C-2/309, Sagar Premium Tower, Kolar Road Bhpal, on 6th of August 2021.
They committed me for installing Airtel Black Plan in which they were supposed to give me Airtel Xtreaming (200MBPS Speed) with Airtel DTH and charged me Rs. 1500 cash.
But they installed only DTH and not installed Broadband, that led to no use of DTH and no supply of internet.
There customer care replied that they will refund the money & will take back DTH.
complaint no. raised but company closed complaint without any solution.
customer id.3040668678
order ID: b64b702b45465129680838a104c2308
Airtel Black Order in mobile number 9109952267
Kindly arrange to refund my Rs. 1500 paid as cash for not doing installation.

Kindly help me.
Lalit Singh Rautela
9639012056
rautelaindian@gmail.com

Image Uploaded by Lalit Singh Rautela:

Airtel Executive visited my home & sold Airtel Black Plan taken payment of Rs. 1500/ but not installed & not picking up calls

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