Airtel excess billing in International Roaming and on questioning they barred my outgoing calls

Name of Complainant Kannan
Date of ComplaintOctober 30, 2018
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Kannan:

Have activated International roaming in my airtel number and went abroad. On coming back to India they have charged usage Rs, 2300 additional apart from 3999/- international roaing charges with total invoice for Rs.8200.

Before travelling I asked if i will get alerts on usage and they confirmed i will get alerts on reaching the limit. But on return they charges excess. When i said i didnt rreceive any alert and asked for waiver they didnt do and today they have blocked the outgoing calls in my number..Six days as of today Airtel hasnt provided any solution, no reply for email and they have barred outgoing call facility.

 

Image Uploaded by Kannan:

Airtel excess billing in International Roaming and on questioning they barred my outgoing calls

Leave a Reply

Your email address will not be published. Required fields are marked *