Airtel eSIM- Email with QR not received and number is disabled

Name of Complainant Moushmi Vijayavelu
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Moushmi Vijayavelu:

Following the step by step document provided online and checking with airtel support, tried converting physical Airtel SIM to eSIM. But the email that was meant to be received within 2hours didn’t get to my registered email ID. And later my SIM got disabled and when reaching the Airtel Showroom (Thoraipakkam), they had asked me to get a duplicate SIM for 50bucks. I need airtel to send over the email to avoid the fuss.

Image Uploaded by Moushmi Vijayavelu:

Airtel eSIM- Email with QR not received and number is disabled

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