| Name of Complainant | |
| Date of Complaint | June 8, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Dear Airtel,
I am very sorry to inform you that 6 working days have been over and still no response from airtel service. I have complained on 1st june 2020 regarding unavailability of service error code B001.
Every time i call customer care and they are telling our service man will visit you today. But no one is there to attend and resolve the problem. I have been fed up of calling customer care and lastly i found to take action.
How can be so much delay in a premium paid service. And moreover i am being charged everyday @11 without availing the service.
Name-Soumalya Sen
Address-4/3k/130 Sarsuna Satellite Township, Kolkata-700061
Airtel mobile no. registered-9831949489
Airtel dth no. -3007513165
I got call from a service boy on 3rd june and he told that he will visit me on the day but he didnt came the thing is now I am following up the service guy by calling him and he is saying lets see if I can manage I will come.
Service boy mobile no. -9748170882
Hope to get some positive feedback soon.
Regards
Soumalya Sen
Attached screenshot for evidence
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