| Name of Complainant | |
| Date of Complaint | June 16, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 16th June 2020, I tried recharging my DTH for INR 280 through MyAirtel app at around 8.00 am.
The payment mode was debit card. 280 got deducted, but the transaction history in Myairtel app shows nothing.
BOI customer service professional told me that airtel has not provided the service even after deducting the money.
I tried contacting the Airtel customer care multiple times. They were rude and said airtel cannot help as the transaction history shows nothing.
- I have attached the messages from airtel
