Airtel Double charge for international roaming

Name of Complainant Rajneesh
Date of ComplaintMarch 9, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajneesh:

  • Hi. While travelling internationally Airtel charged me international roaming charge two times for same period. First for 30 days. And then for 10 days for same period I was out to Europe. 30 days international roaming was wrongly started by Airtel  and I was struggling to change to 10 days since I was travelling out for a week.
  • I spoke to customer care and his lame reason is that I discontinued 30 days and activated 10 days. First it is untrue thar I started roaming for 30 days. Even for an argument I discontinued for 30 days should one not get benefit continued till end of 30 days till I was charged like happens in all other subscriptions?. Them there is no need to start a roaming For 10 days when 30 days roaming is on.

Pls remove my 30 days roaming charge immediately. And as an unfair practice by Airtel I urge them to discontinue my Airtel connection immediately

 

Regards

 

Rajneesh.

 

9810640201

 

Rajneesh

Image Uploaded by Rajneesh:

Airtel Double charge for international roaming

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