| Name of Complainant | |
| Date of Complaint | February 13, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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To start with a sequence of events, on Feb 8th I got a call from Airtel offering me the plan to upgrade to Airtel Interet TV from the current Airtel Digital TV. To which, I agreed for the upgrade and February 9th was provided to me for the upgrade. I even spoke to the Service Engineer @ 7053508323 who also assured that he was going to office to pick the box for installation and it will be done by 7 pm.
It is a shambolic on the part of Airtel with the kind of service provided to the customers. I was also amazed how that engineer to managed to resolve the issue(See attached screenshot) without even visiting my place
Image Uploaded by Rajat Kumar:
